Executive Vice President Head of Retail & Business Banking
A driven and results-oriented senior financial services executive specializing in the banking industry, with extensive experience in operations management, P&L oversight, risk mitigation, regulatory compliance, audits and investigations, channel/product delivery, continuous improvement, performance management, and customer service.
Excels at exceeding revenue objectives through strategic acceleration of changing market trends and shifting client demographics. A proven track record of out-matching growth benchmarks and operating controls while providing a remarkable client experience.
A savvy and accomplished leader who cultivates value and trust to ensure prosperous enterprises.
Owner & President of Smart Link Solutions
Tom spent 20 plus years working in corporate America. He has worked for Air Touch Cellular, Verizon Wireless, Fed Ex Kinkos, and New Horizons Computer Training Centers. During his tenure with these organizations, He has held positions in sales, marketing, technology, operations, and executive management. During this time, Tom furthered his education and completed his MBA and the Goldman Sach’s 10,000 small business entrepreneurship program. Currently he is the owner and president of Smart Link Solutions.
Tom is passionate about helping companies and individuals exceed their goals through technology and marketing. His background in Internet Marketing, Technology, Management and Small Business Ownership makes him uniquely qualified to mentor and educated students, employees, and customers.
Tom is a proud alumnus of Detroit Catholic Central High School, John Carroll University and Walsh College. He currently sits on the Experience Marketing and Northville Greens Associations Boards and is an advisor to Michigan Breast Cancer Coalition and Lucid Hope. Tom lives in Northville Michigan with his wife, Renee and three daughters.